I need assistance finding add-on(s) in the TMM Store?

  1. Access the TMM Store.

  2. Then tap the TMM Store Assistant button

    On the iPhone



    On the iPad



  3. Next select the add-on(s) you are interested in, then tap the TMM Store button to return to the TMM Store.



  4. The TMM Store now shows the add-on(s) you are interested in and any discounted bundles that contain any of those add-on(s).



  5. To clear the selected add-ons, access the TMM Store Assistant then tap the Clear All button.

    On the iPhone



    On the iPad




clock July 23, 2014 by author Support Team


How can I remove items from the Existing Items list?

On the existing items page:

On devices running iOS 5.0 and newer:
  1. Tap the "Delete" button on the toolbar.

    On the iPhone



    On the iPad



  2. Then tap the rows you want to delete or select all rows by tapping the select all button. To complete deleting the selected rows, tap the remove button. To cancel deleting, tap the cancel button.



On devices running versions of iOS older than 5.0:
  1. Tap the "Delete" button on the toolbar.

    On the iPhone



    On the iPad



  2. Then tap the button to the left of the item you want to delete. Next tap "Delete" button.



  3. When you are finished deleting, tap the "Done" button.

    On the iPhone



    On the iPad




clock July 23, 2014 by author Support Team


How can I remove items from the Exclusion list?

  1. On the iPhone
    From the Main Menu page, tap "Manage Exclusion List" in the Manage section.



    On the iPad
    Tap the "Menu" button, then tap the "Manage Exclusion List" button.



  2. On devices running iOS 5.0 and newer:
    1. Tap the "Delete" button on the toolbar.

      On the iPhone


      Tap the "Delete" button on the toolbar. On the iPad


    2. Then tap the rows you want to delete or select all rows by tapping the select all button. To complete deleting the selected rows, tap the remove button. To cancel deleting, tap the cancel button.



    On devices running versions of iOS older than 5.0:
    1. Tap the "Delete" button on the toolbar.

      On the iPhone


      Tap the "Delete" button on the toolbar. On the iPad


    2. Then tap the button to the left of the item you want to delete. Next tap "Delete" button.



    3. When you are finished deleting, tap the "Done" button on the toolbar.




clock July 23, 2014 by author Support Team


How does the mileage rate calculation work?

Trips not linked to a mileage type use the global rate which can be changed on the settings page.



Trips linked to a mileage type will use one of the rates setup for that mileage type where the date of the trip falls in between the start and the end of the rate.



If you need to track some trips that don't need a rate calculation then setup a mileage type, for example called personal, with no rates and link those trips to that mileage type.



If you linked a trip to a mileage type but the rate is not being calculated, confirm that you have a mileage rate with a start and end date that the date of the trip falls in between. For example if you only have a single rate with a start date of the first of last year and the end date is the end of last year, then trips for this year will not a have a calculation.




clock June 25, 2014 by author Support Team


How do I modify the mileage rates for a mileage type?

  1. On the iPhone:
    From the main menu, scroll down to the "Manage" section and tap "Manage Mileage Types



    On the iPad:
    From the Trips page, tap the "Menu" button then tap the "Manage Mileage Types" button.



  2. Next the "Manage Mileage Types" page will then load the with a list of the existing mileage types.



  3. To view the rates for a Mileage Type, tap then Rates button:

    On the iPhone



    On the iPad



    Then tap the button to the left of the Mileage Type:



  4. Next the existing rates for that Mileage Type will load.



  5. If you want to add a mileage rate:

    1. Tap the "Add" button on the toolbar.

      On the iPhone



      On the iPad



    2. After entering the details, tap the "Save" button to commit your changes or tap the "Cancel" button to lose any changes.



  6. If you want to update a mileage rate:

    1. Tap the mileage rate you want to update.



    2. The Update Rate page will then load with the details for that mileage rate, after updating the details, tap the "Update" button to commit your changes or tap the "Cancel" button to lose any changes.



  7. If you want to delete a mileage rate:

    On devices running iOS 5.0 and newer:
    1. Tap the "Delete" button on the toolbar.

      On the iPhone



      On the iPad



    2. Then tap the rows you want to delete or select all rows by tapping the select all button. To complete deleting the selected rows, tap the remove button. To cancel deleting, tap the cancel button.



    On devices running versions of iOS older than 5.0:
    1. Tap the "Delete" button on the toolbar.

      On the iPhone



      On the iPad



    2. Then tap the button to the left of the mileage rate you want to delete. Next tap "Delete" button.



    3. When you are finished deleting mileage rates tap the "Done" button on the toolbar.




clock June 25, 2014 by author Support Team