Can I turn off the confirmation I get when I try to delete single or multiple items?

  1. You can check the do not show this message again checkbox in the alert



  2. Or access the preferences pane.

    Keyboard shortcut: Command key (it has a ⌘ symbol) and then the ","



    Click the General tab then uncheck the Item Delete checkbox in the Confirm section.




clock July 23, 2014 by author Support Team


I need assistance finding add-on(s) in the TMM Store?

  1. Access the TMM Store. Then click the TMM Store Assistant button below the product list. Next select the add-on(s) you are interested in, then click anywhere in the TMM Store to return.



  2. The TMM Store now shows the add-on(s) you are interested in and any discounted bundles that contain any of those add-on(s).



  3. To clear the selected add-ons, access the TMM Store Assistant then click the Clear All button.




clock July 23, 2014 by author Support Team


How can I remove items from the Exclusion list?

  1. On the iPhone
    From the Main Menu page, tap "Manage Exclusion List" in the Manage section.

    On the iPad
    Tap the "Menu" button, then tap the "Manage Exclusion List" button.

  2. On devices running iOS 5.0 and newer:
    1. Tap the "Delete" button on the toolbar.

    2. Then tap the rows you want to delete or select all rows by tapping the select all button. To complete deleting the selected rows, tap the remove button. To cancel deleting, tap the cancel button.

    On devices running versions of iOS older than 5.0:
    1. Tap the "Delete" button on the toolbar.

    2. Then tap the button to the left of the item you want to delete. Next tap "Delete" button.

    3. When you are finished deleting, tap the "Done" button at the bottom.


clock July 23, 2014 by author Support Team


How does the mileage rate calculation work?

Trips not linked to a mileage type use the global rate which can be changed on the preferences pane.



Trips linked to a mileage type will use one of the rates setup for that mileage type where the date of the trip falls in between the start and the end of the rate.



If you need to track some trips that don't need a rate calculation then setup a mileage type, for example called personal, with no rates and link those trips to that mileage type.



If you linked a trip to a mileage type but the rate is not being calculated, confirm that you have a mileage rate with a start and end date that the date of the trip falls in between. For example if you only have a single rate with a start date of the first of last year and the end date is the end of last year, then trips for this year will not a have a calculation.






clock June 25, 2014 by author Support Team


How do I modify the mileage rates for a mileage type?

  • Click Mileage Types



  • Double click the mileage type you want to edit the mileage rate(s) for



  • If you want to add a rate:

    1. Click the + button at the bottom of the rate list.



    2. After entering the details, click the Save button to commit your changes or click the Cancel button to lose any changes.



  • If you want to update a mileage rate:

    1. Double click the mileage rate you want to update.



    2. The Update Rate page will then load with the details for that mileage rate, after updating the details, click the Save button to commit your changes or click the Cancel button to lose any changes.



  • If you want to delete mileage rate(s):

    1. Hold down the Command key and single-click on multiple items.



      or

      The Shift key lets you select a group of items that are contiguous, or next to each other in the list. Single-click on the first item you want to select in a list. Then hold down the Shift key and click on the last item you want in the list. Everything between the two clicks will be selected.



    2. To complete deleting the selected rows, click the - button at the bottom of the list.




clock June 25, 2014 by author Support Team